All our policies now include Covid-19 Cover. We have adapted our policies to cover certain types of disruption caused by Covid-19, so when you decide to book your next trip, you can now have peace of mind that your holiday is protected with our, Covid-19 cover for cancellation and emergency medical treatment.
We provide cover for the cancellation of your trip if you or anyone named on your policy tests positive for Covid-19. Covid-19 has always been and remains covered for emergency medical expenses abroad.
Covered2go customers will also benefit from self-isolation cover. I.e., Cancellation Cover if you need to quarantine as a result of mandatory confinement. Denied Boarding cover has also been extended to apply to outward journeys.
What does our Covid-19 Cover include?
- Our Platinum, Gold and Silver products now include Covid-19 Cover
- Cover for testing positive – Cover if you need to cancel your holiday due to you or anyone named on your policy testing positive for Covid-19.
- Quarantine (before you leave) – Cover if you have to quarantine at home before your trip due to Covid-19 by order or other requirement of a government or public authority, based on their suspicion that you specifically, have been exposed to a contagious disease.
- Quarantine (whilst you’re away) – Cover if you have to quarantine whilst you are away, due to contracting Covid-19.
- Medical Expenses – Cover for medical expenses and repatriation due to developing Covid-19 whilst abroad*.
- Refused Boarding Cover – Cover if you are refused boarding by an airline, as a result of contracting Covid-19*.
- Pre-Booked Excursions – Cover for excursions or events that cannot be recovered from any other source.
- Redundancy – Cover if you need to cancel your trip as a result of redundancy.
- End Supplier Insolvency Insurance – Cover for Financial Failure of your scheduled airline, hotel, train operator including Eurostar, car ferries, cruise companies, villas abroad & cottages in the UK, coach operator, car or camper hire company, caravan sites, campsites, mobile home, safaris, excursions, Eurotunnel, theme parks, or attractions.
*Please note, this only applies to you or anyone named on your Policy.
Terms and Conditions Apply. Please see our Policy Wording for full details.
If you do wish to travel to a country against the advice of the FCDO, you may require a specialist travel insurance provider. Covered2go have partnered with battleface, a provider of flexible insurance plans for travellers going to unconventional locations, including those under FCDO “essential only” travel advisories.
For more information and to obtain a battleface quote please click here.
battleface insurance is provided in the UK by battleface Insurance Services Limited, a UK insurance intermediary authorised and regulated by the Financial Conduct Authority. Details provided on this webpage are for information only. Terms, conditions, exclusions, and limitations apply. Always read the description of cover contained within your policy to ensure it is suitable for your needs.
| Please Remember – There is no cover on any of our policies if you travel against government or other regulatory authority (i.e., FCDO) or medical advice | ||
|---|---|---|
| You will be covered in the event that | Platinum, Gold and Silver (Single Trip and Annual Multi-Trip) | |
| Before You Leave Cancellation Cover |
You test positive for Covid-19 and are unable to travel. | ✓ |
| You have been made redundant and cannot afford to travel anymore. | ✓ | |
| You have to quarantine at home due to Covid-19 by order or other requirement of a government or public authority. | ✓ | |
| You or a family member were hospitalised or died due to Covid-19. | ✓ | |
| Before You Leave Denial of Boarding |
You were refused boarding by your transport provider on the outward journey of your trip due to having, or being suspected of having Covid-19 | ✓ |
| Once you have left home Emergency Medical Assistance Cover |
You fall ill with Covid-19 (or other Pandemic illness) abroad and need medical treatment abroad. | ✓ |
| You fall ill with Covid-19 (or other Pandemic illness) abroad and need to be repatriated to the UK. | ✓ | |
| Once you have left home Curtailment Cover |
You or a family member were hospitalised or died due to Covid-19, for the portion of travel and accommodation expenses which are not used. | ✓ |
| Additional travelling expenses for returning home earlier than planned. | ✓ | |
| Once you have left home Denial of Boarding Cover |
You were refused boarding by your transport provider on the return journey of your trip due to having, or being suspected of having Covid-19 | ✓ |
| Please note: Unless otherwise stated in the table above, no other costs related to Covid-19 will be covered.
Traffic Light System: There is no cover provided if you choose to cancel your trip due to your holiday destination being on the Red / Amber List. The cost of the quarantine or any loss of earnings is not covered on the travel insurance. |
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