If you prefer to speak to someone or need support completing your quote, our friendly team is happy to help
Our call centre opening hours are:
Mon-Fri: 9:00am to 5:30pm
Contact Us
Send us a message Complete the form below and our Customer Care team will get back to you.
Already have a Covered2Go policy? Please use the email address associated with your policy where possible and include the postcode shown on your policy in your message. This helps us verify your details and deal with your enquiry more quickly.
Covered2Go Travel Insurance
1–13 Wellington Road North, Stockport, SK4 1AF.
Email: enquiries@covered2go.co.uk
Customer Care Centre:
Call us on 0333 400 7745
Monday – Friday, 9am – 5:30pm.
Existing policy enquiries:
Please use the contact form above or email us at
enquiries@covered2go.co.uk.
Pre-existing medical conditions:
Complete your medical screening online or call our Medical Screening Service on +44 (0)330 311 2648.
Emergency Medical Assistance and Claims
For policies underwritten by Millstream and issued on or after 14 October 2021.
24/7 Emergency Medical Assistance:
Call +44 (0)330 660 0785
Make a claim:
Submit your travel insurance claim online
Or call +44 (0)330 660 0785
or email claims@mstream.co.uk to request a claim form.
