Millstream Claims – For Policies underwritten by Millstream / Issued on or after 14 October 2021
How to make a travel insurance claim
The quickest and easiest way to make a claim on your Covered2Go Travel insurance is online.
- Submit a claim online at any time
- Upload your supporting documents
- Save at any point and complete your claim later
Click Here to Make a Claim Online
Alternatively, please contact the Claims Service for a claim form by emailing claims@mstream.co.uk or by phone on 0330 660 0785.
Check you are covered before you claim
It’s important to check that you’re covered by your policy before you make a claim. Please read the relevant sections of the policy wording, terms, conditions, and exclusions carefully. Click here for Policy Wordings.
Tifgroup Claims – For Policies underwritten by Tifgroup / issued before 7 July 2021
Contact the Claims Department for a claim form by visiting Policy Holder Claims.
Alternatively, please advise the section of the insurance on which you want to claim and master policy number and policy reference to:
The Claims Department, 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY
Telephone: +44 (0) 203 829 6761
Open 8am-8pm Monday-Friday, 9am-1pm Saturday.
Whitehorse Claims – For Policies Underwritten by Whitehorse issued between 7 July 2021 and 13 July 2021
Contact the Claims Department for a claim form by visiting Policy Holder Claims or by phone on 0203 829 6603.
