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All pre-existing medical conditions can be assessed.

Call and speak to a UK based operator on 0203 829 6587.

Pre Existing Medical Conditions

Pre Existing Medical Conditions

At Covered2go we understand that everyone deserves a stress-free holiday. Our travel insurance may help give you peace of mind before you go away and whilst you are on your travels. We provide single trips with no upper age limit and consider many pre-existing medical conditions. 
Please note that all claims relating to pre-existing medical conditions are not covered unless referred to and accepted by our medical screening team. We may be able to offer some cover and may be able to cover your medical conditions although an increased premium or excess may be required. 

It's a 2 Stage Process:

  • Buy your travel insurance  Get a quote or call us on 0344 482 7755
  • Add cover for pre-existing medical conditions  Go to online screening or call Travel Administration Facilities on 020 3 829 6587

Our Covered2go Policies have the following benefits available:

  •         10% online discount, compared to the equivalent policy purchased by phone*
  •          Cover available for some medical conditions, an additional premium or increased excess may be required
  •         A choice of cancellation cover up to £7,500 per person
  •         Emergency medical expenses cover up to £10m per person
  •         24 hour a day, 7 days a week emergency medical assistance service

Significant Exclusions

There are exclusions to the travel insurance policies, such as:
  • Pre-existing medical conditions unless accepted by the Insurer
  • Age limits
  • Eligibility – policies are only available to residents of the UK, Channel Island and Isle of Man
  • Trip duration limits
Please note that this is not an exhaustive list of the significant exclusions of the policy. You will find further information on our Status Disclosure document and the Policy Wordings. Alternatively, please call us on 0344 482 7755 and we will be happy to assist.
*Please note that our 10% online discount will not apply to any additional premium you may pay to Travel Administration Facilities, to cover pre-existing medical conditions. 

Do I need to declare my medical conditions?

The Covered2go Policy you choose may not cover any claims that arise from your pre-existing medical conditions. If you answer ‘yes’ to any of the questions below then you must declare the relevant conditions to us. For us to consider your pre-existing medical conditions please contact the Travel Administration Facilities on 0203 829 6587 or go to online medical screening. You may be required to pay an additional premium if you wish for your declared medical conditions to be covered and whilst all conditions are considered they may not all have the option for cover. Please note that you have the choice to purchase your Travel Insurance Policy before or after calling Travel Administration Facilities. Covered2go provide a 14 day cooling off period should you wish to cancel your Policy. Please read and answer the following accurately and carefully:
pre existing medical travel insurance
You can purchase online today or call 0344 482 7755 to speak to our UK based sales advisors. If you have any questions, simply email us on
If you need to declare pre-existing medical conditions, please go to online medical screening or call our colleagues at Travel Administration Facilities on 0203 829 6587.
If you need to book any travel extras, including airport hotels and parking or airport lounges, we can highly recommend Holiday Extras. For any advice on travel, visit the FCO to find out all you need to know before you travel.
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