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15% Discount
When You Buy Online

Pre Existing Medical Conditions

At Covered2go we understand that everyone deserves a stress-free holiday. Our travel insurance may help give you peace of mind before you go away and whilst you are on your travels. We provide single trips with no upper age limit and consider many pre-existing medical conditions. Please note that all claims relating to pre-existing medical conditions are not covered unless referred to and accepted by our medical screening team. We may be able to offer some cover and may be able to cover your medical conditions although an increased premium or excess may be required. 

You can purchase your travel insurance Policy online or by phoning our advisors on 0344 482 7755. If you need pre existing medical travel insurance in addition to your Covered2go Policy please call our colleagues at Travel Administration Facilities on 0203 829 6587.


Annual Multi Trip Travel Insurance      Get Quote

      Annual Multi Trip

      Single Trip

      Long Stay


*Select the Cruise and / or Winter Sports options (if applicable to your holidays) to ensure cover for both trip types



Our Covered2go Policies have the following benefits available:

small_tick15% online discount, compared to the equivalent policy purchased by phone*

small_tickCover available for some medical conditions, an additional premium or increased excess may be required

small_tickA choice of cancellation cover from £500 to £7,500 per person

small_tickEmergency medical expenses cover up to £10m per person

small_tick24 hour a day, 7 days a week emergency medical assistance service

small_tickNo upper age limit on Single Trip travel insurance

small_tick14 day cooling off period

small_tickOptional extensions for trips involving Golf, Fishing, a Timeshare or a business trip


Significant Exclusions

There are exclusions to the travel insurance policies, such as:

  • Pre-existing medical conditions unless accepted by the Insurer
  • Age limits
  • Eligibility – policies are only available to residents of the UK, Channel Island and Isle of Man
  • Trip duration limits


Please note that this is not an exhaustive list of the significant exclusions of the policy. You will find further information on our Key Facts document, Status Disclosure document and the Policy Wordings. Alternatively, please call us on 0344 482 7755 and we will be happy to assist.

*Please note that our 15% online discount will not apply to any additional premium you may pay to Travel Administration Facilities, to cover pre-existing medical conditions. 


Do I need to declare my medical conditions?


The Covered2go Policy you choose may not cover any claims that arise from your pre-existing medical conditions. If you answer ‘yes’ to any of the questions below then you must declare the relevant conditions to us. For us to consider your pre-existing medical conditions please contact the Travel Administration Facilities on 0203 829 6587. You may be required to pay an additional premium if you wish for your declared medical conditions to be covered and whilst all conditions are considered they may not all have the option for cover. Please note that you have the choice to purchase your Travel Insurance Policy before or after calling Travel Administration Facilities. Covered2go provide a 14 day cooling off period should you wish to cancel your Policy. Please read and answer the following accurately and carefully:

pre existing medical travel insurance


How To Get Pre Existing Medical Travel Insurance?


When you have purchased or received a quote for your standard Covered2go travel insurance policy (without medical conditions cover), and you would like us to consider cover for your medical conditions, please contact Travel Administration Facilities 0203 829 6587. Our friendly advisors provide a simple screening process, asking relevant questions of your pre-existing conditions in order for them to provide the most suitable medical travel insurance cover for you.

To speed up the screening process, it's helpful to know the type of Covered2go Policy you have purchased or will be purchasing, e.g. Last Minute, Bronze, Silver, Gold, Platinum, Cruise and whether you have added Winter Sports as an extension. It is helpful if you have details of any medications, treatments and other information that will help our team to make a decision. 

If you are happy with the quote received from our screening team, once purchased, your documentation will be sent to your email address. Ensure you attach this documentation to your Covered2go travel documents and take them away with you just incase any unfortunate and unforeseen circumstances occur and you need to use them. 


pre existing medical travel insurance


You can purchase online today or call 0344 482 7755 to speak to our UK based sales advisors. If you have any questions, simply email us on

If you need to book any travel extras, including airport hotels and parking or airport lounges, we can highly recommend Holiday Extras. For any advice on travel, visit the FCO to find out all you need to know before you travel.


You might also be interested in:

small_tickAnnual Multi Trip Insurance

small_tickSingle Trip Travel Insurance

small_tickCouples Travel Insurance

small_tickCruise Travel Insurance

small_tickWinter Sports Insurance

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Don't worry if you have Pre-Existing Medical Conditions...


All pre-existing medical conditions can be assessed by our Travel Administration Facilities team on:
0203 829 6587.
Make a note of the Covered2go product that most suits your needs and give our Travel Administration Facilities team a call.

Opening times: Mon-Fri: 8am-8pm. Sat: 9am-5pm. Sun: Closed

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